Welcome to specialty care

Welcome to Hometown Pharmacy Specialty Services! Our dedicated team is here to provide personalized, high-touch specialty care to support your health and wellness journey.

Welcome

Your Partner in Personalized Specialty Care

At Hometown Pharmacy Specialty Services, we strive to provide superior, personalized care tailored to your unique needs and complex health conditions. By combining innovative pharmacy solutions, custom support, and close collaboration with your healthcare providers, our integrated approach puts you at the core of every decision. Whether managing a chronic illness or navigating specialty medications, we are dedicated to helping you achieve your treatment goals through a seamless and exceptional pharmacy experience.

Our services include:

Condition-specific education and counseling
Medication administration training
Insurance benefit verification and prior authorization support
Address key barriers to achieve patient therapeutic success with peer support resources and tailored resources per person
Assistance with co-pay programs to help reduce your out-of-pocket costs
Discharge planning and care coordination
Getting started

Specialty care access has never been easier

Get enrolled in four easy steps and start your treatment journey with us today.

01 Enrollment

Complete your enrollment form with your medical and insurance information.

02 Wait for approval

Our team reviews your information and confirms your eligibility for specialty care.

03 Get prescriptions

Once approved, your prescriptions are filled and ready for delivery or pickup.

04 Follow-ups

We stay in touch to monitor your progress and adjust care as needed.

Whole-Person Healthcare. Community-Embedded. Outcome Driven.

An Integrated Platform of Care

From the counter of our hometown pharmacy in 2019 to an integrated healthcare platform transforming lives one hometown at a time. We serve high-need communities through retail pharmacy, specialty pharmacy, community health centers, behavioral health, correctional care, and recovery support.

Next Steps

Navigating Your Care

Three straightforward steps to get enrolled, manage prescriptions, and share your experience.

Enrollment Forms

Ready to get started? Simply click the link below to begin your enrollment.

Intro RX Portal

Looking for our Patient RX Portal? Simply click below to be redirected.

Your feedback matters

Fill out our customer satisfaction survey below!

Questions

Find answers about how our Specialty Pharmacy works and what to expect.

What is Hometown Pharmacy Specialty Services?

Hometown Pharmacy Specialty Services is a locally operated specialty pharmacy dedicated to providing exceptional, patient-centered care. Our highly trained pharmacists specialize in a wide range of clinical services and hold certifications in cancer and blood disorders, geriatrics, pharmacotherapy, addiction management, and specialty medication support.

Our pharmacy was founded with the mission of delivering high-touch, direct care in a community setting. We are committed to helping individuals prevent and manage chronic health conditions, improve wellness, and achieve the highest quality of life by collaborating closely with healthcare providers.

What type of services does Hometown Specialty Services Provide?

Our clinical team offers services to both adult and pediatric patients across Kentucky and neighboring states. We provide access to specialty medications and support for conditions such as:

  • Cancer and blood disorders
  • Liver disease
  • Inflammatory bowel disease
  • Multiple sclerosis
  • Osteoporosis
  • Skin disorders
  • Rheumatoid arthritis
  • Behavioral health and addiction
What is a Specialty Patient Management Program?

All patients who receive specialty prescriptions are automatically enrolled in our Specialty Patient Management Program. This program ensures that you receive high-touch, personalized care. We conduct a comprehensive review of your prescriptions, medical history, and treatment goals to help you achieve your best health outcomes. Our pharmacists monitor your progress and communicate regularly with you and your provider to optimize your therapy.

How do I fill a new prescription or order a refill?

For new prescriptions:

  • Your provider can send the prescription directly to us.
  • We’ll contact you to gather needed information, schedule delivery, and provide counseling.

For refills:

  • Our care team will call you 4–10 days before your refill is due to confirm delivery timing and assess your health goals.
  • You may also call us directly with your name, date of birth, medication name, or refill number.
How do I contact the pharmacy or check my order status?

You can call or text us at (270) 937-9008 or email us directly.Medications are shipped in tamper-resistant, discreet packaging. Refrigerated items are packed with cooling elements. You may also choose to pick up your prescriptions in person.

Pharmacy Location & Hours:

📍 3200 New Columbia Road, Campbellsville, KY 42718

🕘 Monday–Friday: 9:00 AM – 5:00 PM (Eastern Time)

☎️ Phone: (270) 937-9008

📠 Fax: (270) 937-9009

🌐 www.hometownspecialtypharmacy.com

Pharmacy support is available after hours, on weekends, and during holidays for urgent clinical needs.

What is an adverse reaction?

An adverse drug reaction is any unexpected, unintended, or harmful response to medication. Examples include:

  • Dizziness, tremors, confusion
  • Nausea or vomiting
  • Rash or skin irritation
  • Irregular heart rate
  • Breathing changes

If you experience any of the above, call us immediately or contact your provider. In emergencies, dial 911.

How do I transfer my prescriptions?

Just give us a call. We’ll need your current pharmacy’s name and number along with the medications to be transferred. If you're relocating, your new pharmacy can contact us to transfer any active prescriptions.

What if there's a delay or issue with my delivery?

If your order is delayed, our care coordinator will notify you immediately. If a shipment is missed or lost, call us so we can resolve the issue and ensure you never run out of medication.

Is there financial or advocacy support available?

Yes! We help patients explore financial aid options such as:

  • Non-profit foundation support
  • Manufacturer co-pay assistance programs
  • Educational materials
  • Referrals to condition-specific advocacy groups
Network & Insurance Questions:

We work with all major insurers. Our care team can verify your network eligibility and out-of-pocket costs upon approval. We will never substitute a medication without your provider’s authorization.

What if a medication is unavailable?

If your medication must be filled by another pharmacy, we will inform you and your provider and facilitate a seamless transfer.

Can I opt out of the patient management program?

Yes, participation is voluntary. You may opt out at any time by notifying us. However, we strongly recommend participation to support medication adherence and health goals.

Do you offer vaccinations?

Yes! We offer routine immunizations (excluding yellow fever) for individuals 9 years and older in accordance with CDC guidelines.

Support

Report a concern

Please fill out the form below and someone will be in touch shortly.

+1 (270) 937-9009
Campbellsville, Kentucky
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